Eighty percent of online shoppers read the merchant’s return policy before making an online purchase and if they encounter a bad return experience, shoppers are more likely to break merchant loyalty.
Digital coupons increased their lead in redemption volume to 33 percent in Q2 2021, ahead of Free-Standing Inserts (FSI) at 24 percent, indicating strong sustained shopper demand for digital incentives.
A majority of retailers are investing more in their e-commerce sites, grocery pickup, personalization and promotions to satisfy shoppers’ needs and wants.
The new product name, OneRecall™, supports Inmar Intelligence’s rapid evolution of the Rx Recall market toward integrated solutions, data consistency and less complexity.